Privacy Policy

1. Data controller

The data controller responsible for your personal data is:

Sawyers Global Solutions Limited
Company number: 16099974
Registered in England and Wales
Email: [email protected]

2. What data we collect

We collect personal data only when you voluntarily provide it through our contact form. This may include your name, email address, telephone number, organisation name, and the content of your message.

We do not use tracking cookies, advertising cookies, or third-party analytics services. Our website loads fonts from Google Fonts, which may result in your IP address being shared with Google’s servers. See our Cookie Policy for details.

3. How we use your data

We use the personal data you provide through our contact form for the following purposes:

• To respond to your enquiry
• To provide you with information about our services
• To arrange consultations or training
• To comply with legal obligations

4. Lawful basis for processing

We process your personal data on the following lawful bases under Article 6 of UK GDPR:

• Consent — You give us consent to process your data when you submit the contact form and tick the consent checkbox.
• Legitimate interests — We may process data where it is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal obligation — We may process data where required by law.

5. Data sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with service providers who assist us in operating our website or conducting our business (for example, email hosting providers), but only where necessary and under appropriate data processing agreements. We may also disclose data where required by law.

6. Data retention

We retain personal data collected through the contact form for as long as necessary to deal with your enquiry and for a reasonable period afterwards in case of follow-up. We will not retain your data for longer than 2 years from the date of your last interaction with us, unless there is a legal reason to retain it for longer.

7. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• Right of access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can ask us to correct inaccurate data.
• Right to erasure — You can ask us to delete your personal data.
• Right to restrict processing — You can ask us to limit how we use your data.
• Right to data portability — You can request your data in a structured, machine-readable format.
• Right to object — You can object to our processing of your data.
• Right to withdraw consent — Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please email [email protected]. We will respond within one month.

8. Data breach notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner’s Office within 72 hours of becoming aware of the breach, as required by Article 33 of UK GDPR. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

9. Automated decision-making

We do not use automated decision-making or profiling in relation to your personal data. All decisions relating to your enquiries and our services are made by our personnel.

10. International transfers

Our website uses Google Fonts, which is served from Google’s global content delivery network. This may involve the transfer of your IP address to servers outside the United Kingdom. Google operates under appropriate safeguards for international data transfers. We do not otherwise transfer your personal data outside the UK.

11. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS, and we use Cloudflare for content delivery and security.

12. Children

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk